Stream Engagement

Terms and Conditions

Last updated: November 29, 2025

Introduction

These Terms and Conditions ("Terms") govern your access to and use of our Twitch engagement bot service ("Service"). The Service is designed to help streamers enhance chat engagement and grow their communities through intelligent bot interactions.

Please read these Terms carefully before using our Service. By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of these Terms, you may not access or use the Service.

Acceptance of Terms

By accessing or using our Service, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. These Terms constitute a legally binding agreement between you and us.

You must be at least 18 years old (or the age of majority in your jurisdiction) to use our Service. If you are under 18, you may only use the Service with the consent and supervision of a parent or guardian.

You represent and warrant that you have the legal capacity and authority to enter into these Terms and that all information you provide to us is accurate, current, and complete.

Use of Service

Our Service provides engagement bot functionality for Twitch channels, including but not limited to:

  • Automated chat responses and interactions
  • Engagement analytics and metrics tracking
  • Customizable bot settings and configurations
  • Interactive commands and features

Twitch Compliance: You agree to use our Service in compliance with Twitch's Terms of Service, Community Guidelines, and all applicable laws and regulations. Our Service is designed to enhance genuine chat engagement and does not artificially inflate viewer counts or use prohibited methods.

Account Requirements: To use our Service, you must have a valid Twitch account. You are responsible for maintaining the security of your account credentials and for all activities that occur under your account.

Service Availability: We strive to provide reliable service, but we do not guarantee uninterrupted or error-free operation. The Service may be temporarily unavailable due to maintenance, updates, or circumstances beyond our control.

User Responsibilities

As a user of our Service, you are responsible for:

  • Compliance: Ensuring your use of the Service complies with Twitch's Terms of Service and all applicable laws and regulations.
  • Account Security: Maintaining the confidentiality of your account credentials and promptly notifying us of any unauthorized access.
  • Content Responsibility: Being responsible for all content and interactions in your Twitch channel, including bot-generated content.
  • Appropriate Use: Using the Service only for lawful purposes and not using it to harass, spam, or harm others.
  • Disclosure: Considering whether to disclose to your viewers that you are using an engagement bot, in accordance with transparency best practices.

Prohibited Activities: You agree not to:

  • Use the Service to violate any laws or regulations
  • Interfere with or disrupt the Service or servers connected to the Service
  • Attempt to gain unauthorized access to any portion of the Service
  • Use the Service to spam, harass, or harm other users or viewers
  • Reverse engineer, decompile, or disassemble any part of the Service
  • Use the Service in any way that violates Twitch's Terms of Service

Violation of these responsibilities may result in immediate termination of your access to the Service without notice or refund.

Limitation of Liability

Disclaimer of Warranties: The Service is provided "as is" and "as available" without warranties of any kind, either express or implied. We do not warrant that the Service will be uninterrupted, secure, or error-free, or that defects will be corrected.

Limitation of Liability: To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from your use of the Service.

Our total liability to you for all claims arising from or related to the Service shall not exceed the amount you paid us in the twelve (12) months preceding the claim, or one hundred dollars ($100), whichever is greater.

Indemnification: You agree to indemnify, defend, and hold harmless us and our officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses arising out of or in any way connected with your use of the Service or violation of these Terms.

Changes to Terms

We reserve the right to modify or replace these Terms at any time at our sole discretion. If we make material changes, we will notify you by posting the updated Terms on our website and updating the "Last updated" date.

Your continued use of the Service after any changes to these Terms constitutes your acceptance of the new Terms. If you do not agree to the modified Terms, you must stop using the Service.

Termination: We may terminate or suspend your access to the Service immediately, without prior notice or liability, for any reason, including if you breach these Terms. Upon termination, your right to use the Service will immediately cease.

Governing Law: These Terms shall be governed by and construed in accordance with applicable laws, without regard to its conflict of law provisions. Any disputes arising from these Terms or the Service shall be resolved through appropriate legal channels.

Contact Us

If you have any questions about these Terms and Conditions, please contact us:

Email: You can reach us through our contact form on our website.

We will make every effort to respond to your inquiries in a timely manner. Your questions and feedback help us improve our Service.